Privacy policy
Your Privacy Matters
Prime Aura respects your privacy and is committed to protecting the information you share while using our website.
Information We Collect
We may collect information you voluntarily provide when placing an order, creating an account, contacting customer support, subscribing to updates, or interacting with our website.
This information may include:
- Name
- Email address
- Shipping and billing information
- Payment-related details processed through secure payment providers
- Customer service communications
Website Usage Information
Like many ecommerce websites, we may collect certain technical and analytical information such as:
- Device information
- Browser type
- IP address
- Pages visited
- Shopping activity
- Website performance metrics
How Information Is Used
Information may be used to:
- Process orders
- Provide customer support
- Improve website functionality
- Personalize shopping experiences
- Prevent fraud and unauthorized activity
- Communicate important account or order information
Information Sharing
We do not sell personal information to third parties. Information may be shared with trusted service providers involved in payment processing, shipping, website operations, analytics, or customer support where necessary to provide services.
Security
We use commercially reasonable measures designed to help protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
Policy Updates
This policy may be updated periodically to reflect operational, legal, or business changes.